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NEWS

TQM based skill development program on public relations and customer service

We are happy to announce that we conducted a training program on TQM based skill development program on public relations and customer service for our staffs and some guests from other companies on 12/01/2011 at our premises. The training was conducted by Dr.Er.Ms.Tmaada Najeey Al-Shammari, Quality Engineering Specialist and Manager - Academic distinctiveness, UAE. The training was conducted for 2 days and presided over by Our Chairman & CEO Mr.Said Nasser Al Junaibi. Dr.Tmaadr spoke about effective communication in PR and customer service. The attendees were trained in the art of communication and how to deal with different type of customers. They were given pracitcal examples from all over the world.